Privacy Policy

Introduction

This Privacy Policy describes how J&R Warehousing ("we", "us", or "our") collects, uses, and protects information through the J&R Warehousing mobile application (the "App"). The App is an internal business tool intended solely for authorized employees and representatives of J&R Warehousing.

Information We Collect

Account & Authentication Data

When you log in to the App, we collect:

• Email address
• Password (used solely for authentication; not stored on device)

An authentication token is securely stored on your device using the iOS Keychain to maintain your session.

Business Data

The App allows you to view and manage business-related information, including:

• Customer account details (names, emails, phone numbers, addresses)
• Contact information associated with customer accounts
• Orders, invoices, projects, and tasks
• Purchase orders and quotes
• Sales route information

This data is entered by authorized users for legitimate business purposes and is stored on our servers.

Location Data

The App uses your device's location services to support sales route planning and map-based navigation. Location data is used to:

• Display account locations on a map
• Plan and optimize sales routes
• Provide directions to customer locations

Location data is transmitted to our servers as needed for route functionality.

Conversation Data

The App includes an AI-powered chat feature. Messages you send and receive within this feature are stored on our servers to maintain conversation history.

How We Use Your Information

We use the information collected through the App exclusively for internal business operations, including:

• Authenticating authorized users
• Managing customer relationships and accounts
• Planning and optimizing sales routes
• Tracking orders, projects, and tasks
• Providing AI-assisted business support

Data Storage & Security

• All data is transmitted over encrypted HTTPS connections to our servers at app.jrwarehouse.co.
• Authentication credentials are stored securely using the iOS Keychain.
• The App does not store sensitive business data locally on your device.

Third-Party Sharing

We do not share your data with third parties. The App does not integrate any third-party analytics, advertising, tracking, or crash reporting services. The only external service used is Apple's MapKit for map display functionality, which is subject to Apple's Privacy Policy.

Data Retention

Business data is retained on our servers for as long as necessary to support ongoing business operations. Users can delete AI chat conversations from within the App. Account and authentication data is retained for the duration of your employment or authorized access.

Your Rights

As an internal user, you may:

• Request access to your personal data
• Request correction of inaccurate data
• Request deletion of your account data upon termination of access

To exercise these rights, contact your administrator or reach out to us using the contact information below.

Children's Privacy

The App is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last Updated" date above.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

J&R Warehousing
Email: info@jrwarehouse.co